Sera ya Faragha

2. Taarifa Tunazokusanya

Taarifa za Kibinafsi

We collect personal information that you provide to us, including:

• Jina na taarifa za mawasiliano (barua pepe, nambari ya simu)
• Taarifa za kampuni
• Vitambulisho vya akaunti
• Taarifa za malipo (zinashughulikiwa kwa usalama kupitia Stripe)
• Mawasiliano na ujumbe wa mazungumzo

Usage Data

We automatically collect information about your use of the Service:

• Anwani ya IP na taarifa za kifaa
• Aina na toleo la kivinjari
• Kurasa zilizotembelewa na muda uliotumika
• Chanzo cha rufaa
• Technical data about your use of the Service

3. Jinsi Tunavyotumia Taarifa Zako

We use the information we collect to:

• Kutoa, kudumisha, na kuboresha Huduma yetu
• Shughulikia miamala yako na simamia akaunti yako
• Kukutumia arifa za kiufundi na ujumbe wa msaada
• Kujibu maoni na maswali yako
• Changanua mifumo na mwelekeo wa matumizi
• Gundua na zuia ulaghai na matumizi mabaya
• Kuzingatia wajibu wa kisheria

4. Kushiriki na Kufichua Taarifa

We may share your information in the following circumstances:

• Watoa Huduma: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, hosting providers)
• Mahitaji ya Kisheria: When required by law or to protect our rights
• Uhamisho wa Biashara: Kuhusiana na muungano, ununuzi, au uuzaji wa mali
• With Your Consent: When you explicitly agree to sharing

We do not sell your personal information to third parties.

5. Usalama wa Data

We implement appropriate technical and organizational measures to protect your data, including encryption, secure data centers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Uhifadhi wa Data

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. When you close your account, we will delete or anonymize your data, except where we are required to retain it by law.

7. Haki Zako

Kulingana na eneo lako, unaweza kuwa na haki zifuatazo:

• Ufikiaji: Omba ufikiaji wa data yako ya kibinafsi
• Marekebisho: Omba marekebisho ya data isiyo sahihi
• Kufuta: Omba kufutwa kwa data yako
• Uhamishaji wa Data: Omba nakala ya data yako
• Pingamizi: Pinga usindikaji fulani wa data
• Withdraw Consent: Withdraw consent where applicable

To exercise these rights, please contact us at privacy@turbochat.me

8. Vidakuzi na Ufuatiliaji

We use cookies and similar tracking technologies to:

• Dumisha kipindi chako
• Kumbuka mapendeleo yako
• Changanua trafiki na matumizi ya tovuti
• Kuboresha Huduma yetu

You can control cookies through your browser settings, but disabling cookies may limit functionality.

9. Uhamisho wa Data Kimataifa

Sera ya Faragha

10. Faragha ya Watoto

Huduma yetu haikusudiwa watoto chini ya miaka 16. Hatukusanyi kwa makusudi taarifa za kibinafsi kutoka kwa watoto. Ikiwa unaamini tumekusanya taarifa kutoka kwa mtoto, tafadhali wasiliana nasi mara moja.

11. Mabadiliko ya Sera Hii

Sera ya Faragha

12. Wasiliana Nasi

Ikiwa una maswali kuhusu Sera hii ya Faragha, tafadhali wasiliana nasi kwa:

Barua pepe: privacy@turbochat.me
Anwani: Turbo Chat Privacy Team