Privacy Policy

2. Information We Collect

Personal Information

We collect personal information that you provide to us, including:

• Name and contact information (email, phone number)
• Company information
• Account credentials
• Payment information (processed securely through Stripe)
• Communications and chat messages

Usage Data

We automatically collect information about your use of the Service:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referral source
• Technical data about your use of the Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns and trends
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure data centers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. When you close your account, we will delete or anonymize your data, except where we are required to retain it by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Data Portability: Request a copy of your data
• Objection: Object to certain data processing
• Withdraw Consent: Withdraw consent where applicable

To exercise these rights, please contact us at privacy@turbochat.me

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session
• Remember your preferences
• Analyze site traffic and usage
• Improve our Service

You can control cookies through your browser settings, but disabling cookies may limit functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@turbochat.me
Address: Turbo Chat Privacy Team