关于 Turbo Chat
Simplifying customer support, one conversation at a time.
1. 我们的使命
Turbo Chat exists to simplify customer support for businesses of all sizes. We believe that every customer conversation matters, and that managing them should be effortless. Our AI-powered unified inbox brings all your conversations across multiple properties into one place — one agent, one dashboard, all conversations.
2. 我们的故事
Turbo Chat was founded to solve a common problem: fragmented customer support. Small businesses and startups often juggle multiple tools, losing conversations and context along the way. We set out to build a platform that unifies everything — bringing clarity, speed, and a human touch to every interaction.
3. 我们做什么
Turbo Chat provides a comprehensive suite of tools designed for modern customer support:
- 实时聊天小组件，可无缝集成到任何网站
- AI 辅助回复，帮助客服更快速、更准确地回复
- 多站点管理，适用于拥有多个品牌或产品的企业
- 支持99种语言的多语言支持，实现真正的全球沟通
4. 我们的价值观
- Simplicity We strip away complexity so you can focus on what matters — your customers.
- 人性化连接 Technology should bring people closer, not push them apart. Every feature we build strengthens the bond between businesses and their customers.
- 创新 We embrace cutting-edge technology — AI, real-time communication, and modern web standards — to deliver the best possible experience.
- 无障碍访问 优质的客户支持应当面向每一家企业，不论规模或预算。我们的方案和工具旨在实现普惠。
5. 技术
Turbo Chat is built with modern, proven technology. Our platform uses Ruby on Rails and Hotwire for a fast, reliable experience with real-time WebSocket communication. We prioritize performance, security, and elegance in everything we build — so your support team can work without interruption and your customers get instant responses.
6. 联系我们
We would love to hear from you. Whether you have questions, feedback, or just want to say hello:
- 邮箱： support@turbochat.me
- 位置： 远程优先公司，服务全球客户。